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Reminder: Submit to our Art Competition!

Reminder: Submit to our Art Competition!


Winners will be in with a chance of being featured in the 2027 Creative Support calendar, our greetings cards or on other marketing materials. We are looking for all types of fantastic artwork, so please send us your paintings, drawings, sculptures, crochet, embroideries, photography or anything else you enjoy making.…

Solar Eclipse Safety Advice

Solar Eclipse Safety Advice


This evening, on Wednesday 12th August, a partial solar eclipse will be visible across the UK. Many people will be excited to watch but looking directly at the sun can be dangerous and cause damage to your eyesight. Ordinary sunglasses do not provide adequate protection for viewing a solar eclipse. To watch…

Become an Investor in People

Become an Investor in People


We are looking for Investors in People Champions in our services.   Join us on Zoom for our August and September workshops to discover how you can become a Champion and support a positive workplace culture where colleagues feel valued, supported and empowered to succeed.     Click here to…

Beat the Heat: 12/08/2026 – 13/08/2026

Beat the Heat: 12/08/2026 – 13/08/2026


High temperatures are forecast between 12/08/2026 to 13/08/2026. Please be aware that the Met Office has issued an Amber alert for extreme heat on Wednesday and Thursday across England. Details can be found at: Heat Health - UKHSA If your service requires a Heatwave Guidance Risk Management Plan, this can be found in the Documents section of the Staff Area on our…

We Care Registered Managers Awards

We Care Registered Managers Awards


We asked for nominations demonstrating how your Registered Manager personifies our WE CARE values (Welcoming, Empowering, Compassionate, Aspirational, Respectful, Effective). Thank you so much for your nominations!   Congratulations to our winners: Registered Manager of the Year - Ruth Bayliss, Dudley & Sandwell “A star” in Dudley and Sandwell, Ruth is a…

Submit Your August Nominations Now!

Submit Your August Nominations Now!


Submit Your August Nominations Now! Our August nominations are open! Each month you can send in nominations for people we support, who you think deserve to be recognised. There will be an award winner for each category, and all nominees become Creative Stars and help to inspire others with their achievements! Our…

Celebrating 35ths and Special Birthdays in August!

Celebrating 35ths and Special Birthdays in August!


This year Creative Support turns 35 and to mark the occasion, we are celebrating with the people we support!   We’re not the only one celebrating a special birthday this year. If someone you support has a big birthday or is turning 35 in August, let us know so we can…

Drop-in Sessions for Bespoke Profiles on ECCO

Drop-in Sessions for Bespoke Profiles on ECCO


We are offering ECCO refresher sessions for staff and managers who use a developed profile within the system. An ECCO developed profile includes bespoke forms in addition to the standard profile and its core system functions. These sessions provide an opportunity to ask questions, refresh your knowledge, and gain further…

Oliver’s Training (Tier 2) – Facilitators Wanted

Oliver’s Training (Tier 2) – Facilitators Wanted


Creative Academy is looking for individuals who would be interested in delivering Oliver’s Training (Tier 2) to Creative Support staff. We currently have vacancies available for the following positions: Facilitating Trainers Experts who have lived experience with Learning Disabilities Experts who have lived experience with Autism   We will have…

Oliver’s Training (Tier 2) – August & September

Oliver’s Training (Tier 2) – August & September


We are pleased to let you know that classroom sessions for The Oliver McGowan Mandatory Training on Learning Disability and Autism (Tier 2) are available throughout August and September. Delivered by Autism Community Network CIC, this nationally recognised training supports compliance with current guidance and best practice standards. As this training is mandatory for all…

Ecco Update – Draft Save

Ecco Update – Draft Save


A recent update to the ECCO system has removed the draft save function for personal case notes and support entries. This means you will no longer be able to save your work as a draft, close the form, and return to it later. To avoid losing any work, you will…

The Art Competition is Open – Send Us Your Artwork!

The Art Competition is Open – Send Us Your Artwork!


Winners will be in with a chance of being featured in the 2027 Creative Support calendar, our greetings cards or on other marketing materials. We are looking for all types of fantastic artwork, so please send us your paintings, drawings, sculptures, crochet, embroideries, photography or anything else you enjoy making.…

Updates to the Deprivation of Liberty Safeguards (DoLS)

Updates to the Deprivation of Liberty Safeguards (DoLS)


Immediate changes to the Deprivation of Liberty Safeguards (DoLS) have been brought into effect as of 2nd June 2026. Creative Support is working to update policies, training, guidance, and best practice documentation to reflect these changes, and will share any additional updates regarding DoLS in the coming months.   What…

Creative Stars – June Winners!

Creative Stars – June Winners!


Congratulations to our latest round of Creative Stars winners! Our awards for the people we support celebrate the people who shine brightly and do wonderful things for each other. We have four exciting category winners, who will receive a badge, £30 Love2Shop voucher and a certificate. This month’s round of…

Guidance for Shift Cover and Processing Agency Timesheets

Guidance for Shift Cover and Processing Agency Timesheets


To support you to manage shift cover and enable you to process agency timesheets, we have created the following guidance documents. These provide important instructions for rota management, shift coverage, and handling agency timesheets. Please read and follow the guidelines to help minimise double bookings, late cancellations, and timesheet issues.…

Holidays for the People we Support

Holidays for the People we Support


We are currently receiving a very high volume of holiday proposals now we’re in the summer months. We really appreciate everyone using the system and supporting people to access these opportunities and would like to thank you for your continued efforts. With that said, we kindly ask that you follow…

New Release – ECCO Planned Downtime

New Release – ECCO Planned Downtime


Please note that there will be a period of downtime on Tuesday 28th July, 22:00 - 23:00, whilst ECCO is updated and we receive the latest updates. This should last no more than an hour and provides us with access to new features, fixes, and improvements to system functionality.  …

Managing the Risks of Oxygen Use and Storage in People’s Homes

Managing the Risks of Oxygen Use and Storage in People’s Homes


The use of oxygen at home introduces serious safety risks, particularly in relation to smoking, vaping and exposure to other sources of heat or flammable material. Unsafe use and storage can lead to burn injuries, property damage, and loss of life. Where people we support receive oxygen therapy, staff must…

Creative People – Issue 8 Out Now!

Creative People – Issue 8 Out Now!


Creative People - Issue 8 out now!   Click here to read online Thank you to everyone who took the time to share their truly inspirational and heart-warming stories in another fantastic edition of the staff magazine. This issue features lots of brilliant stories from staff across the country making…