Tenants Area

Tenant’s Area

We’re excited to have you here!

This space is designed just for you, where you can easily access important information, and connect with our housing team.

If you have any questions or need assistance, please don’t hesitate to reach out – we’re here to help!

Advice & Support

We are here to help you. If you need to contact us then please follow these simple steps to make sure you get the help you want.

Tenants Forum

Tenants can come together to discuss issues related to their housing, share concerns, and provide feedback to landlords or property management.

Adaptations

Adaptations are fixtures and fittings which can help people to move around their homes.

Complaints, Compliments & Feedback

We pride ourselves on providing an excellent service for our tenants and the people we support.

To make a complaint regarding housing provided by Creative Support, including issues relating to anti-social behaviour, you can submit a complaint in a number of ways.

Satisfaction Measures 2023/24

Tenant Satisfaction Measures 2023/24 is the results from the Satisfaction Survey that was sent earlier this year to all our housing services across the country.

Repairs

Need something fixing in your home? Find out who’s responsible for repairs, and report a fault using our online form.

Rent & Service Charges

Creative Support aims to set its rent and service charges at a reasonable level that our tenants can afford and in line with guidance.

Looking After Your Home

Here are some tips to look after your home, we have more information in the tenants handbook.

Meet the Team

Tenant Satisfaction Measures 2023/24 is the results from the Satisfaction Survey that was sent earlier this year to all our housing services across the country.

Tenants Handbook

Tenants can come together to discuss issues related to their housing, share concerns, and provide feedback to landlords or property management.

Our Magazine

Have you read the latest issue of Creative Life? If not, then click below to see all of our magazines. It’s full of good stories from all our services. Digital copy can be downloaded too.