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Service User Awards

Service User Awards


Our Service User Award Winners - July 2021! Welcome to the July edition of the Service User Awards newsletter, where we recognise the amazing achievements of our service users and tenants across the country. It was truly humbling to hear about our service users achievements and how individuals have overcome…

Policy and Documents Search Functionality


You can now search for any Creative Support policy or document directly from the policies page in the staff area. You can search either by the exact name of a policy/document or by using a keyword, e.g. “Safeguarding Adults”, “cars”, “petty cash”, “certificate” etc.  This search can also be used…

International Non-Binary people’s day

International Non-Binary people’s day


This week is Non-Binary Awareness Week with today Wednesday 14th, being International Non-Binary people’s day. Here at head office, the LGBT+ Network have put together a International Non Binary Day poster to mark this special day and to spread awareness about what it means to be Non-Binary! We would like to…

Staff Prize Draw Winners


To show our staff how much we appreciate and value their hard work and dedication during these challenging times, we will be continuing to run our weekly random staff draw from Thursday 23rd July. Every week, we will randomly select one of our contracted staff to win £100 in supermarket…

June 2021 Exceptional Staff Achieve Q Winners

June 2021 Exceptional Staff Achieve Q Winners


Creative Support strives to achieve a high-quality service at all times, through our support workers, service managers and teams. This year we have seen an incredible sense of collective purpose to make things work and maintain an excellent level of service for the people we support. As we are still…

Raising Dysphagia Awareness

Raising Dysphagia Awareness


Dysphagia is a medical term for describing swallowing problems. There are different types of dysphagia but it is usually caused by issues with the nerves and muscles involved in swallowing. Some people may have difficulty swallowing certain foods and liquids whereas others can’t swallow at all. The main complication of…

Introduction to Learning Disability Month

Introduction to Learning Disability Month


Welcome to June and our Learning Disability Month! Throughout the next four weeks, we’ll be sharing lots of articles and information all about learning disabilities to help people better understand what they are and to celebrate and support people with them. Approximately 1.2 million people in England have a learning…

Apply for a Green Grant today!

Apply for a Green Grant today!


As part of national ‘Mental Health Awareness Week’, this week we’ll be focusing on the theme of nature and launching our ‘Green Grants’ initiative. Nature has so many proven benefits to our mental wellbeing, and over the past year people have developed a new found appreciation of getting out in…

Staff Wellbeing Newsletter

Staff Wellbeing Newsletter


Welcome to May! This month we’ll be focusing on Mental Health and will be sharing articles and stories full of information about mental health and wellbeing. We’ll be talking about mental health disorders, conditions, and other mental health needs along with providing interesting resources. This first week we’ll be taking…

Our #CelebratingDiversity Autism Month Newsletter is now available!

Our #CelebratingDiversity Autism Month Newsletter is now available!


As part of our yearly theme #CelebratingDiversiy, this month we have been celebrating autism and neurodiversity! With the help of our fantastic colleagues and service users, we have included information, resources and stories, providing a platform for people to share their own unique experiences and perspectives of autism! By creating…

Supporting our Service Users during the COVID-19 Pandemic


  Please tell us your views by completing this 5 minute survey! We would love to hear feedback as to how you feel Creative Support have worked to support you through the COVID-19 pandemic. If you could spare just a few minutes, please fill in the survey on the link below to…

Messages of Support from the Board


Some Members of our Board of Trustees have asked to share their messages of support and appreciation to our staff team for the dedication they have shown throughout the last year. You can view their messages below:   Joolz Casey   Darren Cormack   Fiona King  

Championing The Halo Code!

Championing The Halo Code!


We are proud to announce that we have adopted ‘The Halo Code’. In signing up, we want to make our support clear and reinforce a culture where all Black and minority ethnic staff members feel empowered to be themselves, wear natural or protective hairstyles and wear cultural or religious headwear.…

Registered Managers Achieve Q Award Winners

Registered Managers Achieve Q Award Winners


The Registered Managers Achieve Q awards have recognised the contribution and hard work of our Registered Managers throughout the Coronavirus pandemic. We received over 55 nominations for these awards across eight categories and each nomination was judged individually. The nomination panel was overwhelmed by the high standard of submissions that…

LGBT+ History Month Newsletter

LGBT+ History Month Newsletter


In order to celebrate and commemorate LGBT+ History Month 2021, we have collaborated with Service Users, staff, and the Creative Support LGBT+ Network, to create this bumper newsletter. Click to read the LGBT+ History Month Newsletter This newsletter is full to the brim with important dates throughout LGBT+ history that…

Booking your Covid-19 Vaccine


The National Booking service for your Covid-19 Vaccine can easily be accessed by calling 119 or using this link Coronavirus (COVID-19) vaccination – NHS (www.nhs.uk) Creative Support are proud to be doing all we can to encourage our staff to have the vaccine, offering £150 for contracted staff and £50 for…

Doing the very BEST we can

Doing the very BEST we can


Creative Support is committed to fighting Covid, protecting the vulnerable people we support and all our amazing staff. These are the ways we can all do our BEST to help fight Covid. Being Prepared  Ensuring effective infection prevention and control (IPC) and contingency planning Engaging Others Engaging everyone in the mass vaccination…

Introducing Our Creative Support 2021 Be Involved Guide!

Introducing Our Creative Support 2021 Be Involved Guide!


Our ‘Be Involved’ guide this year is all about our 2021 theme, Celebrating Diversity. When we talk about Celebrating Diversity, we mean it in all senses of the word - we want to start conversations about what makes us, us! Click here to see the guide! Click here to view the…

IMPORTANT INFORMATION: Payroll System Downtime


Please be aware that due to essential maintenance by our software provider to prepare the payroll system for the new tax year, iTrent will be unavailable on Friday 26th February 2021 This means that you will be unable to access the employee self service portal, and Payroll will have no…