Registered Service Manager

Job Reference: 68297
Posted: Thursday 9th November 2023
Closing Date: Friday 24th November 2023
Up to £32,671 per annum
Chorley, Lancashire

We are looking for a caring, dynamic and highly motivated Manager to join the team as a Registered Service Manager for our Chorley, Preston and Wigan Supported Living Services.

You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.

The Registered Service Manager will lead the operational management of our Supported Living Services in Chorley, Preston and Wigan. These services have been developed to meet the needs of people who have learning disabilities and/or autism and other needs, including mental health needs, physical disabilities and are based over 9 sites in Chorley, Preston and Wigan and an Outreach Service.  Your role will be to grow new services and support current services in both areas.

As the Registered Service Manager you will ensure that our services are of the highest quality, and meet all CQC standards and contract requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your role will include responsibility for:

  • Recruitment and selection of staff matched to needs of service users
  • Management and support of a team of senior staff
  • Deployment of staff to meet the needs of service users
  • Ensuring continuous, reliable and consistent service delivery at all times
  • Maximising positive outcomes for all service users
  • Performance management
  • Safeguarding lead
  • Auditing and Quality Assurance
  • Compliance with CQC & commissioner expectations and standards
  • Contract management
  • Managing Voids and Occupancy
  • Managing Referrals though the Portal
  • Managing Relationships with Housing Providers
  • Managing Relationships with multiple Commissioners
  • Providing excellent customer care to all stakeholders


We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.


We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.


Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Investors in People | Silver     Investing in Volunteers | Silver     Stonewall Diversity Champion       Skills for Care endorsed provider    Disability Confident Committed