Recovery Team Manager

We are seeking a compassionate, proactive, and experienced leader to join our staff as a Recovery Team Manager at our mental health recovery service in Leicester. This service is located close to the city centre, and comprises of 27 self-contained one bed apartments, with a communal lounge, and on-site staff office. The site is commissioned by Leicester County Council, and works in partnership with Housing, referrers, agencies, and other care managers.

Your varied and rewarding role will include responsibility for:

• Leadership and operational management of the service
• Deployment of staff according to assessed needs
• Management and co-ordination of all aspects of service delivery
• Liaison and joint working with the landlord
• Assessment, support planning and positive risk management
• Mentoring, supervising and supporting staff
• Organising person-centred reviews
• Enabling pathways to independence and move on as appropriate
• Promoting the service to referrers and potential service users
• Building positive partnerships

As the Team Manager, you will ensure that our services are delivered effectively in accordance with assessed needs, contract requirements, quality standards, and outcomes. You will work to assess service users’ needs and plan a successful transition into the service, creating the foundations for greater independence and personal fulfillment. Some of the people moving into this service will be young, moving from other placements, or may not have held a tenancy previously. You will ensure these individuals are enabled to make progress in their personal recovery journey, and attain goals relating to their mental health & wellbeing, independence, maintenance of their tenancy, quality of life, and community connections. This will be achieved through co-producing outcome-based support plans which build on strengths and assets and promote meaningful occupation, resilience and capacity for self-management.

You will promote a welcoming and inclusive atmosphere, with a strong commitment to equality and diversity. You will ensure staff are skilled in promoting recovery and positive engagement, building relationships based on respect and unconditional positive regard. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners, as our delivery model is characterised by the use of volunteers and peer supporters, as well as paid staff and by close partnership working with statutory mental health services and voluntary agencies.

You must have at least 3 years’ experience in working with people with mental health needs within a person-centred, recovery-focused framework. A professional mental health or social care qualification, or a relevant degree (such as psychology) is also essential.

You will be warm & emotionally intelligent, with the ability to build positive, trusting relationships with our service users, their families, and partner agencies. You must be able to demonstrate knowledge of mental health needs & conditions, recovery principles, and helpful interventions. You will have skills in promoting independence, tenancy sustainment, and positive risk management, and be able to demonstrate the ability to motivate staff and promote effective team work. You will also need strong verbal and written communication, with confident IT skills, as you will be responsible for collating data & using electronic monitoring, as well as writing assessments, reports, and support plans.

Vacancy Reference Number: 71961

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.