Quality Administrator - Maternity Cover

Job Reference: 95128
Posted: Wednesday 14th October 2026
Closing Date: Thursday 29th October 2026
Up to £13.40 per hour
Dudley, West Midlands
Full-Time

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to hire an Administrator to join our team in Dudley.

Our team in Dudley is based at The Dudley Hub on King Street. We are looking for warm, proactive and organised individuals to join our team as an Administrator. This role is to support the administrative functions of the local office, as well as to offer Personal Assistant and secretarial support to the Service Director and the local management team. It is essential that all of our services maintain excellent and accurate records, using systems that support the service to evidence CQC Requirements and Contract Requirements and this would be a large focus for your role.

Administrator Duties:

-Assisting with our local quality assurance program,
-Helping maintain CQC compliance at the registered office,
-Processing the local payroll,
-Obtaining and reporting data and statistical information around the service,
-Effective communication and efficient organisation skills, arranging meetings and taking and producing minutes.

You will be working out of the office at our Dudley Hub on King Street. In the heart of Dudley just minutes away from the Zoo and Castle with good public transport links all round.

The role hours would be a total of 37.5 per week, worked from Monday – Friday. We would expect these hours to be worked between 9-5 but you would have flexibility around how this works and could tailor you shift patterns within these parameters to suit your need. We feel this could be ideal for someone who is studying, or a parent who wants to fit work more easily around school pickups.

Vacancy Reference Number: 95128
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Investors in People | Gold   Investing in Volunteers | Silver     Stonewall Diversity Champion     Disability Confident Employer