Reception Team Leader
Creative Support is an established not-for-profit social care provider with over 30 years experience of supporting vulnerable adults nationally. We work across the country supporting over 8,000 service users and employ 5,000 staff.
We are looking for a motivated, energetic and caring individual who can provide excellent customer care to join our reception team within our vibrant national Head office. The successful post holder will join a friendly reception team to provide an efficient and responsive administration and reception service. The role is based in Stockport town centre, with easy access to both the bus and train station located less than a 10 minute walk away.
Vacancy Reference Number: 85232
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
You will be the face and voice of Creative Support, providing a welcoming and friendly front of house service to all of our service users, staff members and the public. You will also be working in conjunction with the Reception Manager to supervise the Receptionist team.
The ideal candidate will have excellent customer care skills, be well organised and an excellent communicator both verbally and through email. They will be a supportive team player, flexible, responsive and timely in their approach.
General Duties:
- To accept regular support and supervision from line manager
- To carry out all work in a manner consistent with the aims and philosophy of Creative Support
- To comply with and implement the Equal Opportunities Policy of Creative Support
- To comply with data protection and information governance standards
- To maintain confidentiality at all times, in accordance with the agreed policy
- To treat all service users and stakeholders with respect and courtesy
- To observe any written policies, procedures and guidelines for good practice agreed by Creative Support
- To provide administrative support to all of departments within Head Office if and when required
Application Instructions:
In order to apply, please read the job description and then complete the online application form using the links above.
You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
