Registered Service Manager

We are recruiting a Registered Service Manager for our Bedford Supported Living Services.

We are looking for a vibrant, hands on, energetic Manager, who ideally has experience of multi site management and is looking to develop their career in the sector.

Based in Bedford, the 7 sites are of varying size (3-18 people) and need. Predominantly supporting Adults with Learning Disabilities, the service also supports adults with low needs to gain independence to move on.

You will be the CQC Registered Manager and work alongside a team of Team Leader and Senior Support workers in a hands on way to ensure that our tenants live their best lives.  Supported by 3 other Registered Managers in Bedford and a Service Director, this is an opportunity to join an existing team who feel passionate about the services.

You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.

As the Registered Service Manager you will ensure that our services are of the highest quality, and meet all CQC standards and contract requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your role will include responsibility for:

• Recruitment and selection of staff matched to needs of service users
• Management and support of a team of senior staff
• Deployment of staff to meet the needs of service users
• Ensuring continuous, reliable and consistent service delivery at all times
• Maximising positive outcomes for all service users
• Performance management
• Auditing and Quality Assurance
• Compliance with CQC & commissioner expectations and standards
• Contract management
• Providing excellent customer care to all stakeholders

We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

We would encourage you to apply to us even if you have not yet had your COVID 19 vaccine. You will be required to have your first COVID 19 vaccine prior to your interview and your second vaccine before you start work with us. This time will be used to complete post interview recruitment checks. Applicants who are unable to receive the vaccination on medical grounds are still welcome to apply with provision of their official NHS COVID pass letter of medical exemption.

We would encourage candidates to apply to this post as soon as possible. If we receive a large number of applications we may process these prior to the deadline. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.