FAQ’s

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FAQ’s

  • Can I apply online?

    Yes, you can use our online application form or alternatively download the application form and email it through to recruitment@creativesupport.co.uk or if preferred you can send by post to: Recruitment Department Creative Support Wellington House 131 Wellington Road South Stockport SK1 3TS

  • I don’t have any experience of working in care or with vulnerable adults. Can I still apply?

    Absolutely. We provide full, thorough training so you can learn all the skills you need. We are more interested in your motivation for wanting to work for us along with any transferable skills and experience you may have.

  • How quickly will I hear from you after submitting my application?

    We aim to let all successful candidates know they have been shortlisted for an interview within 10 working days of the closing date. If you don’t hear from us within 10 days please assume your application has been unsuccessful. Unfortunately, due to the volume of applications we receive, we cannot respond to unsuccessful applications.

  • Can I visit a service to find out what it would be like to work there?

    We hold regular open days around the country, so you can come and meet potential colleagues and ask any questions you might have about the role. These recruitment events are publicised on the ‘What’s On’ section of our website and on social media. Unfortunately, we can’t invite people into our services outside of these events.

  • How long does the recruitment process take?

    We aim to get applicants signed off and ready to join us within one month of their interview. However, as a responsible employer, we complete a number of background checks on every applicant, which takes time. Waiting for the central DBS process or for referees to get back to us can cause delays.

  • When should I hand in my notice to my current job?

    We recommend that you do not hand in your notice until we have arranged an official start date with you. References, DBS applications and other pre-employment checks can all delay the process and we don’t want you to be without employment while waiting for this information.

  • What is a DBS check?

    A DBS check is a Disclosure and Barring Service check, previously known as a Criminal Records Bureau (CRB) check. This will let us know if you have ever had any convictions, warnings or reprimands, including those that might otherwise be considered ‘spent’. We can then assess if any of these listings might present a risk to our clients.

  • Can I work for you if I have criminal convictions/warnings on my DBS?

    We look at each candidate on a case-by-case basis. We would not rule out an application from a candidate with listings on their DBS but we may invite you in for a chat to discuss the circumstances surrounding the information we have been provided with.

  • If English is not my first language, will I need to take an English test?

    Applicants are not required to complete a formal English test, however a good level of verbal and written English is required. We would love to hear from you if you speak any other languages, as some of our service users may not have English as a first language, and your language skills might really help to support that person.

  • Can I apply with my CV?

    As an equal opportunities employer we require all applicants to complete a standardised application form. You can also attach your CV to support your application.

  • My application has been shortlisted for interview, what happens next?

    Once your application has been short-listed you will be invited to an interview. If you are successful at your interview you will be sent a conditional offer of employment. The conditions are simply that you meet the requirements of our pre-employment checks. Once you have passed the pre-employment checks we will issue you with a formal offer of employment and arrange a start date with you.

  • My application was unsuccessful, can you give me any feedback?

    We do not automatically give feedback following an interview. Please contact the recruitment team if you would like some feedback on your application or interview.

  • Will you keep my application on file until a suitable vacancy comes up?

    Due to the large volume of applications we receive, we cannot consider applicants for roles other than the ones they have specified on their application form.

  • I have a question that's not on this list, who should I contact?

    You can call us on our main phone line 0161 236 0829 and ask to speak to someone in the Recruitment Department, or you can email us at recruitment@creativesupport.co.uk.

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