Our CEO, Anna Lunts, is using her regular blog to keep staff and service users up-to-date on the impact of the Coronavirus

Our CEO, Anna Lunts, is using her regular blog to keep staff and service users up-to-date on the impact of the Coronavirus

The last few weeks have been very challenging but, despite the difficulties we have all faced, Creative Support employees have pulled together with incredible resilience and flexibility.

The situation is a rapidly changing one and all our staff have adapted quickly and efficiently to make sure we can continue to provide the high standard of support that we are renowned for.

The absolute priority for Creative Support during these unprecedented times is to keep our staff and the people we support safe and well.

We have centralised our PPE stock so it can be distributed quickly and efficiently to any service that needs it. Huge progress has been made in recent days in distributing additional PPE to all front line services.

We are grateful to those local authorities which have started offering practical help to our sector to access PPE. However, some local authorities could be doing so much more. No care staff should be expected to carry out their vital caring role without essential PPE.

We know that many of our staff are facing financial difficulties caused by the impact of the virus so we have set up a Hardship Fund to help out with small grants and loans. Details of how to apply can be found on our website http://www.creativesupport.co.uk/coronavirus-covid-19/

Since launching our fund we have received over 20 requests for urgent assistance and have already awarded a number of much needed grants and loans to staff and service users.

I will continue with regular video updates to keep you informed about the latest situation – these will be posted on social media and on our website. We have also set up a dedicated email address where you can direct any questions you may have coronavirus@creativesupport.co.uk

To show our appreciation for all our hardworking staff we have set up a weekly Exceptional Staff Award to acknowledge those who have shown incredible tenacity  and commitment in these uncertain times

People like Claire Shaw, our Recovery and Pathway Co-ordinator for Manchester Community Services, who is this week’s winner. She was nominated by Cath Cudworth who said:

“Claire has gone out of her way and driven all over to try and source urgent antibacterial hand gel for her community team and others. She has kindly offered to deliver PPE to other services who have been struggling. We have had a service user living alone who contacted the service due to having absolutely no food, no money and no family to help. The food banks are only currently open 3 days a week so Claire purchased essential items out of her own money to ensure this client had an evening meal prior to making arrangements for staff to collect food items from the food bank the following day. Claire is an outstanding example of pure and simple kindness at its best. She has a good heart and is probably one of the most kindest, caring and thoughtful people I have ever met.”

Claire’s story is one of so many we are hearing every day about staff who are working flexibly, using their initiative, putting in extra hours, moving to different departments and services to support their colleagues and the organisation as a whole.

I want to say a heartfelt ‘thank you’ to each and every one of you for responding in the incredible way you have. It makes me hugely proud of our Creative Support family. Please continue to do what you’re doing and take care of yourselves, your families and your colleagues.