Team Manager

Job Reference: 76968
Posted: Wednesday 10th July 2024
Closing Date: Thursday 1st August 2024
Up to £12.75 per hour
North Tyneside, Tyne and Wear

Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in the North Tyneside region? We have an exciting role for a proactive mental health recovery practitioner with leadership skills at our supported living service.

You will have relevant experience of working with people with mental health needs within a person centred, recovery focused framework and will demonstrate knowledge of mental health needs/conditions, recovery principles and helpful interventions. You will have skills in promoting independence, tenancy sustainment and positive risk management.

You will work with service users, their families, housing and other agencies to assess needs and to plan a successful transition into the service, creating the foundations for greater independence and personal fulfillment. You will ensure that individuals are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health & wellbeing, independence, maintenance of their tenancy, quality of life and community connections. This will be achieved through co-producing outcome-based support plans which build on strengths and assets and promote meaningful occupation, resilience and capacity for self-management.

You will promote a welcoming and inclusive atmosphere and ensure that staff are skilled in promoting recovery and positive engagement, with relationships based on respect and unconditional positive regard. You will ensure that that there is a strong commitment to equality and diversity. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners and lead on partnership working with statutory mental health services and voluntary agencies.

You will ensure that our services are delivered effectively in accordance with assessed needs, contract requirements, service specification quality standards, and desired outcomes.

  • This is a leadership role at the service and involves line management and deployment of the staff team
  • You will represent the organisation and promote the service to referrers and potential service users
  • This is a role where you will be at the service, overseeing and co-ordinating all aspects of service delivery
  • You will liaise with and develop a positive relationship with the housing provider, be responsible for regular reporting and compliance for all aspects of property management
  • Assessment, support planning and positive risk management, monthly key working sessions tailored to the individual to deliver and oversee
  • Mentoring, supervising and supporting staff including staff development and training
  • Organising person-centred reviews
  • Enabling pathways to independence and move on as appropriate
  • Building positive partnerships with all stakeholders

Vacancy Reference Number: 76968

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Application Instructions:

To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV’s as a method of application.

A list of all roles available can be located at:

Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.

For role or application queries please email

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Investors in People | Silver     Investing in Volunteers | Silver     Stonewall Diversity Champion       Skills for Care endorsed provider    Disability Confident Committed