Supported Living Manager

Job Reference: 74902
Posted: Monday 8th July 2024
Closing Date: Tuesday 23rd July 2024
Up to £39,000 per annum
Barnet, London

Creative Support is one of the largest, national not-for-profit providers of care and support services. We are looking for a Supported Living Manager to oversee one of our supported living services in Barnet. This service is for 7 clients who have learning disabilities, autism and/or behaviours that could be challenging. You will ensure the service users lead fulfilling and meaningful lives within a high quality community-based, active environment.


You must be warm, caring and totally committed to providing effective and high quality support to enable people to live fulfilling lives. As the Supported Living Manager you will uphold and reinforce the vison and aims of the service and ensure that all expected outcomes are achieved. You will model best practice to your staff and be confident in managing their performance. You will lead the team to empower individuals to make choices, enjoy opportunities for personal development and achieve their aspirations and personal goals.


You must be highly organised and possess good IT skills to complete daily administrative and management tasks, as well as responding to emails.  Your role will include:


  • Supporting the Registered Service Manager to ensure compliance with CQC and commissioner expectations and standards as outlined within the contract
  • Working alongside the Registered Service Manager to undertake referral assessments, plan transitions and work with individuals and their circle of support to co-produce and implement support plans
  • Collaborating extensively and effectively with service users, their families, friends, and pertinent professionals to provide a service which maximises client outcomes
  • Managing performance of around 10 staff members through supervision, coaching and training
  • Recruitment and selection of staff matched to needs of service users
  • Dynamic risk assessment and positive risk management to ensure reflective practice and management of incidents to promote learning and a positive culture
  • Being part of the rota to deliver dignified personal care and working early mornings, late evenings, weekends and bank holidays
  • Providing excellent customer care to all stakeholders, getting feedback and proactively addressing concerns


A full driving license in order to support service users in the community in their mobility cars is desirable.


Creative Support is committed to your professional development and offers ongoing training and the opportunity to undertake a Diploma in Health & Social Care (Level 5) and other practitioner/leadership training.


If you would like to discuss this post and the benefits of working for Creative Support please contact Pia Parekh on 0797 691 5989 or email her at


We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.




We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.


Vacancy Reference Number: 74902

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number


Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.


We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.


We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Application Instructions:

To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV’s as a method of application.

A list of all roles available can be located at:

Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.

For role or application queries please email

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Investors in People | Silver     Investing in Volunteers | Silver     Stonewall Diversity Champion       Skills for Care endorsed provider    Disability Confident Committed