Service Administration Officer

Job Reference: 72291
Posted: Wednesday 15th November 2023
Closing Date: Wednesday 29th November 2023
up to £23,400 per annum
Braintree, Essex

We are seeking a highly committed, proactive and professional Service Administration Officer to contribute to the operational management of a specialist supported living service in Braintree, Essex. The service has been developed to meet the needs of people who have a learning disability and/or autism and complex needs, including mental health needs and behaviors which challenge. The bespoke service supports 10 people in an attractive Supported Living Service commissioned and developed as part of the Transforming Care Programme in Essex. The accommodation is bespoke, having been created around the unique needs of the individuals.


As a Service Administration Officer you will work as part of a senior team, assisting the Registered Manager to ensure that the service is of the highest quality, meeting all CQC standards and contract requirements. You will have a wide range of duties and will need to be flexible and responsive in your approach as the size and complexity of the service means that your work priorities may need to change at short notice. As the service supports people with complex behavior we provide appropriate safety training to all staff. You will be part of a large and very supportive team and work in a busy, vibrant and exciting environment with many opportunities for learning. As part of your role you will promote a person centred and inclusive atmosphere.


A minimum of one years’ administration experience is essential as is knowledge of Outlook, Excel, Zoom and Teams. You will need to be self – directed, organized, warm and welcoming.


Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability and/or autism and people with physical disabilities and mental health needs. We are an Investor in People accredited employer of a diverse team of over 5,000 well supported staff across England. Our services in London and Essex employ over 400 staff supporting around 600 people with care and support needs.


You will be joining a progressive charitable organisation, committed to investing in your professional development.


We would really welcome the opportunity to tell you more about the exciting role of Service Administration Officer and our supportive company. For an informal discussion please contact Laura Newcombe, Registered Area Manager by email or feel free to call her on 07425 629 800



Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Investors in People | Silver     Investing in Volunteers | Silver     Stonewall Diversity Champion       Skills for Care endorsed provider    Disability Confident Committed