Safety and The Environment

Creative Support attaches great importance to health and safety. We work to ensure the health and safety of our employees, service users, visitors to our premises and the general public.

Our philosophy is to reduce risk as far as possible by adapting the physical environment, developing clear procedures and management guidelines and through effective training and supervision of staff, whilst at all times providing opportunities for developing independence and potential for personal development.

Our Induction programmes contain relevant health and safety training and the corporate training calendar also includes specific courses designed to meet the needs of domiciliary and supported living services.

Mandatory training courses are delivered at both local and corporate levels. All staff undertake training in heath and safety, moving and handling, first aid and food hygiene during the induction phase of their employment with Creative Support.

Creative support believes it is important to include service users in the design of services as much as possible. We believe that, where possible, service users should be involved in assessing health and safety issues; this is of particular importance when the support package involves delivering support in the service user’s own home.

Following a full assessment of our Health and Safety practices and procedures, in November 2008 we became a ‘CHAS registered contractor’ under the Contractors Health & Safety (CHAS) Assessment Scheme, which is updated on a regular basis.

The Environment
Creative Support is committed to working in an environmentally sensitive and responsible way. We believe that sound environmental practice benefits service users, staff and local and global communities; that by aiming towards sustainable development practices we can help to meet ‘the need of the present without compromising the ability of future generations to meet their own needs’ (Brundtland Report: Our Common Future. World Commission on Environment and Development, 1987).

It is Creative Support’s policy to provide services in such a way as to cause as little damage as possible to the environment. Creative Support is therefore committed to the prevention of pollution and we assess the environmental effects of our services and operations with the aim of controlling and reducing to a minimum any environmental impact we may have.

As a provider of community support and supported living services with multiple project sites, a head office in Manchester and approximately 2000 employees, our main objectives relate to efficient use of resources, reduction of general waste and, in our administrative offices, stationery waste, alongside the efficient use of energy in all buildings and in relation to transport.

Creative Support works to conserve non renewable resources, to reduce waste products and to avoid the use of products which are non-recyclable or non bio-degradeable. We work to recycle as much of the waste we produce as possible and ensure that all waste generated by our services, administration and management are disposed of correctly.

Creative Support recognises that whilst working in service users’ homes, it is the choice of the service user as to how they wish to run their home. Staff will, however, provide information on local recycling initiatives, rubbish disposal and recycling within households and actively promote participation in such schemes.