Referral Form for Birmingham Hub and Spoke

About the Birmingham Hub and Spoke Recovery Service

Creative Support deliver preventative and wellbeing services for those who have or are at risk of experiencing mental ill health. We provide one-to-one and group support that focuses around individualised recovery pathways to enable people to live a ful?lled life.

The Hub and Spoke Services operate out of two Hubs: Water Street in the Heart of Birmingham, and North?eld in South Birmingham. We also facilitate several community Spokes which offer activities such as gardening and friendship and support groups.

We offer a wide range of sessions to help you develop your skills, con?dence and wellbeing, build social and support networks and develop personal effectiveness. Our sessions are run by our Support Time Recovery (STR) Workers, sessional staff, volunteers and external agencies who deliver specialist workshops, advice sessions and one-off talks.

Who can access the service?

Men and women over the age of 18 who have a mental health diagnosis and are registered with a Birmingham GP. People can access the service and receive support on their recovery pathway from us for up to two years from their initial assessment. There is the option of being referred back into the service if any of our members feel that they are still in need of our support.

What do Birmingham Hub and Spoke Services offer?

We offer recovery-focused activity sessions, educational opportunities, one-to-one mental health support and group support such as the Anxiety Support Group and Self-Esteem Group. Our Hub facilities include a fully equipped music recording studio, a café serving lunchtime meals and snacks, facilities for cooking and art, I.T. spaces, training rooms and quiet rooms for relaxation sessions. Creative Support is committed to an individualised, person-centred philosophy of service delivery which is designed around the individual needs and choices of the members of Birmingham Hub and Spoke Services.

Creative Support’s staff team work in coproduction with our members to ensure that our services are driven and shaped by the needs and choices of our members. This partnership approach is facilitated by:

• Members’ forums

• Regular meetings between staff teams and members

• Questionnaires and consultations

• The compliments and complaints system

• Member involvement in the staff recruitment process

• Member access to Creative Support’s programme of training

We are committed to promoting equality and diversity for the people we support, offering culturally appropriate services, service information in other languages and formats for those with literacy needs and facilitating quarterly Equality and Diversity forums with members

For more information please contact one of our Hubs:
South Birmingham: 0121 476 4349
Heart of Birmingham: 0121 200 3188

Referral Form

Information HUB and Spoke (pdf)

Hub and Spoke application form for health care providers (pdf)

Hub and Spoke self application form (pdf)