Key Details

Company name:  Creative Support Ltd
Registered office: Wellington House, 131 Wellington Road, Stockport SK1 3TS
Status: Creative Support Limited is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (Register Number 27440R) and an exempt charity
Date first registered: 1st August 1991 as the Manchester Housing Consortium
Registration number: 27440R
Name change:  Name changed to Creative Support Ltd on 24th February 1994

Chair of the Board of Trustees:

Chief Executive & Company Secretary:
Anna Lunts

Board of Trustees:
Pravin Majithia – Chair
Darrell Johnson – Co Chair
Gordon Chivers
Pete Gibbs
John Rodgers
Kashif Ali

Board of Trustees – Service User Members:
Anne Kay
Daniel Thorley

Secretary to the Board of Trustees:
Lorraine Gainsborough:

Julie Cooke, Service Director
Debbie Craddock, Service Director
Emma Knight, Service Director
Donna Whitehead, Service Director
Colette Leigh, Service Director
Sam Priestley, Service Director
Mahip Singh, Service Director
Gail Dawson, North East Director
David Finan, West Midlands Director
Jackie Nixon, Director for Safeguarding & Customer Experience

Creative Support provides high quality care and support services for people with learning disabilities, mental health needs and complex needs. Our principal areas of activity are:

  • Floating Support and Supporting People Services
  • Community & Outreach Support
  • Home Care Services
  • Supported Housing
  • Supported Living
  • Residential Rehabilitation Services
  • Day Services and Activities
  • Extra Care Services in Sheltered Housing
  • BME (Black and Minority Ethnic) Services
  • Referral and Advice Services

Many of our services are registered under the CQC (Care Quality Commission, formerly CSCI – Commission for Social Care Inspection) as domiciliary care services or residential care homes.

Creative Support provides many services which receive Supporting People funding. We are accredited to provide Supporting People services in 24 local authorities. All of our Supporting People funded services work within the Quality Assessment Framework (QAF) and have been inspected in relation to the QAF core standards.  We have consistently reached a high grading in the QAF core objectives.

We have been an Investors in People organisation since 1996 in recognition of our commitment to training and development, business planning, and effective communication with employees.

We are a member of the British Quality Foundation and aim for continuous improvement.

We respond proactively to all complaints and suggestions. If you wish to raise a complaint or suggestion please contact the locally based manager or contact Jeanette Park:

Following a full assessment of our Health and Safety practices and procedures, in November 2008 we became a ‘CHAS registered contractor’ under the Contractors Health & Safety (CHAS) Assessment Scheme, which is regularly updated.

We are members of many networks and local, regional and national organisations and societies, including:

ACEVO (Association of Chief Executives of Voluntary Organisations)
Anne Craft Trust
ASL (Association of Supported Living)
BILD (British Institute of Learning Disabilities)
British Quality Foundation
British Safety Council
ECA (Electrical Contractors Association)
Mind (National Association for Mental Health)
NACRO (National Association for the Care and Resettlement of Offenders)
National Autistic Society
NCVO (National Council for Voluntary Organisations)
National Housing Federation
RoSPA (Royal Society for the Prevention of Accidents)

Our Value for Money statement sets out how we provide value for money and added value as a charitable provider of social housing.

Value for Money Self Assessment 2017