Key Details

Company name:  Creative Support Ltd
Registered office:  5th Floor, Dale House, 35 Dale Street, Manchester, M1 2HF
Status: Industrial and Provident Society with charitable status (regulated by the FSA)
Date first registered: 1st August 1991 as the Manchester Housing Consortium
Registration number: 27440R
Name change:  Name changed to Creative Support Ltd on 24th February 1994

Chair of the Board of Trustees:
Martin Igoe MBE

Chief Executive & Company Secretary:
Anna Lunts

Board of Trustees:
Kashif Ali
Pauline Ambrey
Jane Andrews
Pete Gibbs
Elaine Horrocks
Darrell Johnson
Pravin Majithia
Andrew Osivwemu
John Rodgers

Secretary to the Board of Trustees:

Lorraine Gainsborough: lorraine.gainsborough@creativesupport.co.uk

CORE MANAGEMENT TEAM
Naomi Atkinson, Service Director
Diane Browczuk, Service Director
Julie Cooke, Service Director
Debbie Craddock, Service Director
Bettina Jeppesen, Service Director
Emma Knight, Service Director
Donna Lambert, Service Director
Colette Leigh, Service Director
Sam Priestley, Service Director
Shaun Sayed, Acting Service Director
Leigh Tudor, Service Director

AREA MANAGERS

Cheryl Ashton: Liverpool, St Helens and Manchester Supported Housing
Clare Catterall: Salford Learning Disability Service, Salford Physical Disability Service and Wigan Learning Disability Service
Neelam Johal: Sandwell, Birmingham, Dudley, Wolverhampton and South Staffordshire
Jonathan Keane: Staffordshire, Sandwell and Birmingham
Neil Maguire: Blackpool, Fleetwood, Morecambe, Chorley and Leyland, Blackburn and East Lancashire
Thandi Murambiwa: Bedfordshire and the South East
Denise Rabbetts: North East
Mahip Singh: London Services
Anne-Marie Vukelic: Dudley and Warwickshire
Jean Walker: North Lincolnshire Learning Disability Services and Mental Health Services
Lorraine Walker: Tameside Mental Health Services and Extra Care Housing

SERVICE MANAGERS
Maggie Birkett: Wigan Learning Disability Services
Helen Broadhurst: Service Manager for Stoke on Trent and North Staffordshire Learning Disability Services
Lucy Chapman: North East Mental Health Services
Geraldine Condon: Blackburn and East Lancashire Learning Disability Services
Cath Cudworth: Tameside Mental Health Services
Rachel Cullingham: West Berkshire
Zetta Edwards: Salford Learning Disability Services
Denise Holden: Bolton Autism and Learning Disability Services
Julie Mills: Telford and Shropshire
Claire Terry: South Manchester Women’s Services and Manchester Supported Living Services

PRINCIPAL ACTIVITIES
Creative Support provides high quality care and support services for people with learning disabilities, mental health needs and complex needs. Our principal areas of activity are:

  • Floating Support and Supporting People Services
  • Community & Outreach Support
  • Home Care Services
  • Supported Housing
  • Supported Living
  • Residential Rehabilitation Services
  • Day Services and Activities
  • Extra Care Services in Sheltered Housing
  • BME (Black and Minority Ethnic) Services
  • Referral and Advice Services

QUALITY ASSURANCE
Many of our services are registered under the CQC (Care Quality Commission, formerly CSCI – Commission for Social Care Inspection) as domiciliary care services or residential care homes.

Creative Support provides many services which receive Supporting People funding. We are accredited to provide Supporting People services in 24 local authorities. All of our Supporting People funded services work within the Quality Assessment Framework (QAF) and have been inspected in relation to the QAF core standards.  We have consistently reached a high grading in the QAF core objectives.

We have been an Investors in People organisation since 1996 in recognition of our commitment to training and development, business planning, and effective communication with employees.

We are a member of the British Quality Foundation and aim for continuous improvement.

We respond proactively to all complaints and suggestions. If you wish to raise a complaint or suggestion please contact the locally based manager or contact Natasha Parmar: customer.care@creativesupport.co.uk.

HEALTH AND SAFETY
Following a full assessment of our Health and Safety practices and procedures, in November 2008 we became a ‘CHAS registered contractor’ under the Contractors Health & Safety (CHAS) Assessment Scheme, which is regularly updated.

MEMBERSHIP
We are members of many networks and local, regional and national organisations and societies, including:

ACEVO (Association of Chief Executives of Voluntary Organisations)
Anne Craft Trust
ASL (Association of Supported Living)
BILD (British Institute of Learning Disabilities)
British Quality Foundation
British Safety Council
ECA (Electrical Contractors Association)
Mencap
Mind (National Association for Mental Health)
NACRO (National Association for the Care and Resettlement of Offenders)
National Autistic Society
NCVO (National Council for Voluntary Organisations)
National Housing Federation
RoSPA (Royal Society for the Prevention of Accidents)


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