Project Manager (Job Ref: 24718)

Position Categories: Full Time, Mental Health, new, North West

Location: Blackburn

Salary: Up to £25,590pa based on experience

Closing Date: 01 October 2018

Other Job Ref Numbers: 24718JCP, 24718GWO, 24718RED

Short Job Description:

We require a progressive mental health practitioner to manage our 24hr Mental Health Recovery Service for up to thirteen people with severe and enduring mental health needs in Blackburn. In addition to this, you will also oversee the development and operational management of a small outreach service. You will lead a committed and experienced team of staff delivering a person-centred recovery service to individuals with a diverse range of needs. The service enables people to develop the skills and confidence to move towards independent living, to stay well and to enjoy an active lifestyle.

We are committed to the active empowerment and involvement of service users and to encouraging self-management and resilience as well as strengths based approaches founded on respect and unconditional positive regard.

The Role:
As the Project Manager you will be responsible for the overall delivery and management of the service and for ensuring that contract requirements and quality standards are met. Specific duties and responsibilities will include:

• Deployment of staff to meet individual needs and preferences within available resources
• Supervision, coaching, performance management and support of staff, volunteers and students on placement
• Responding to referrals and undertaking initial assessments of need
• Ensuring all service users have a co-produced plan of support and a designated Key Worker
• Ensuring there are clear goals and expected outcomes for each resident with a defined move-on plan pathway towards greater independence within an 18 month period
• Co-ordinating a programme of regular person-centred reviews which put each person’s views and unique recovery journey at the heart of planning and decision making
• Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You will be expected to provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals.

This post will really suit you if you are seeking the opportunity to use your mental health practitioner skills and knowledge whilst developing a career in social care management. Also, fostering meaningful, therapeutic relationships with service users and enabling them to move on and make progress towards recovery. You will also enjoy positive, professional relationships with the multi-disciplinary team.

Qualities Required

Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies.

You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions. You will be required to demonstrate knowledge of the Mental Health Act (1983) and have experience of quality assurance. You will have the knowledge and skills to ensure the safe management and administration of medicines.

You will be hard working, resilient and reflective with the ability to accept supervision and be accountable for your own practice. Good written and verbal communication skills are essential along with the practical skills required to plan and organize care and support delivery. You will be required to be flexible, working shifts on a rota system.

You will have at least 2 years practitioner experience with some experience of supervising/managing staff and resources. You must have or be undertaking a relevant health or social care qualification (such as NVQ Level 4/5, degree or RMN/DipSW). You must be well organized, professional and credible with colleagues from the multi-disciplinary team. You will be able to demonstrate leadership ability and management competencies. Good written and verbal communication skills are essential as is the ability to organise your own time effectively and manage professional relationships. A commitment to your own continuous professional development is essential. In return we will support you to access training and to keep abreast of current thinking and evidence-based practice in mental health recovery and rehabilitation.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.

Application Instructions:

Download the full job description and application form below, print a copy and post to us (applications which are completed by typing can be emailed to us at

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Completed Application Forms must be submitted to our Head Office address (below) or emailed ( to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road, Stockport, SK1 3TS.