Welfare Rights and Appointeeship Officer (Job Ref: 21405)

Position Categories: Full Time, new, North West, Office Based

Location: Stockport

Salary: Up to £21,019 per annum depending on experience and qualifications

Closing Date: 24 July 2018

Other Job Ref Numbers: 21405JCP, 21405GWO, 21405RED

Short Job Description:

Creative Support is a national not for profit organisation providing housing and support to individuals with a wide range of needs. We are looking to recruit a highly motivated Client Finance Officer to our Housing and Welfare Rights Team based in Stockport.

The Housing and Welfare Rights Team provide a warm, friendly and responsive service to all clients supported by Creative Support offering support and guidance to clients, staff and partner agencies on matters relating to tenancies, housing law, welfare benefits advice and budgeting.

Client Finance Officers are warm, empathetic people with a passion for helping vulnerable adults improve and maintain their quality of life through the effective maximisation of benefits and budgeting skills. You will be warm, positive and accountable with the ability to build positive, trusting relationships with clients, staff, families and partner agencies.

You will have an interest in financial inclusion and specifically the DWP benefit systems. You will have some knowledge of the benefits system and the current welfare reform and its potential impact on vulnerable adults. You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge for the benefit of our clients.

You will be responsible for a caseload of appointeeships, managing the benefit claims and budgeting for a number of vulnerable adults who do not have capacity to do this for themselves. You should be motivated, organised and able to meet deadlines. You will be friendly, approachable and confident and able to communicate clearly with clients, staff and other partner agencies. You should not be averse to dealing with sometimes challenging and / or emotional cases and will demonstrate professionalism and empathy as necessary.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.

For an informal discussion about the role please contact Catherine Reilly-Cooper, Housing Team Manager on 0161 238 7654.

Application Instructions:

Download the full job description and application form below, print a copy and post to us (applications which are completed by typing can be emailed to us at recruitment@creativesupport.co.uk).

It's important for you to read the full job description so that you can complete your application form with details relevant to the position. Make sure you read our Recruitment FAQs before sending in your application form.

Completed Application Forms must be submitted to our Head Office address (below) or emailed (recruitment@creativesupport.co.uk) to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road, Stockport, SK1 3TS.