Senior Café Support Worker (Job Ref: 18639)

Position Categories: Full Time, Mental Health, Midlands, new

Location: Birmingham

Salary: Up to £16,344pa depending on experience and qualifications

Closing Date: 22 November 2017

Other Job Ref Numbers: 18639JCP, 18639GWO, 18639RED

Short Job Description:

This unique role combines supervisory and 1:1 support work in the context of a busy training café, serving service users and staff in a mental health setting. You will be the lead worker in running an efficient and welcoming training café at our Water Street Birmingham Mental Health Hub. You will help recruit, train and develop a team of kitchen/café volunteers who may have a range of mental health needs, encouraging and empowering them to develop skills and confidence in a catering and customer service environment. In addition to supervising volunteers, you will provide a keyworker role to both cafe volunteers and a small caseload of other service users, supporting them to develop individual training, self-development and support plans as appropriate, encouraging and supporting service users and volunteers to reach their goals and objectives.

In addition to providing a supervisory role, you will manage the day to day running and assist in the future development of the café, ensuring that healthy, high quality foods and drink is available from an efficient, safe and hygienic kitchen.

We do not accept CV as a form of application, applicants must submit a completed Creative Support application form which can be requested or downloaded via the listed methods. An enhanced DBS check is required, which we pay for. Creative Support is not a recruitment sourcing agency; all employees are directly employed by our organisation. We do not accept cold calls or sales/marketing contact from recruitment candidate sourcing/advertising agencies. Upon receipt of your application we will email you a confirmation of receipt. If you do not receive this confirmation email please contact us via telephone or email. Contact information can be found on our company website.

Application Instructions:

Download the full job description and application form below, print a copy and post to us (applications which are completed by typing can be emailed to us at

It's important for you to read the full job description so that you can complete your application form with details relevant to the position. Make sure you read our Recruitment FAQs before sending in your application form.

Completed Application Forms must be submitted to our Head Office address (below) or emailed ( to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road, Stockport, SK1 3TS.