Staff Profile – Grace, Project Manager
I joined Creative Support in December 2009 having previously been working as a Manager for Walsingham Social Care and Notting Hill Housing Trust. I am currently the Project Manager for two of our projects for people with a learning disability in Camden.
I graduated from University of East London with an LLB Law degree and it is of no doubt that the law degree comes in handy, especially with the way that social care is heavily regulated. As managers we always have to keep up to speed with compliance issues in relation to meeting the requirements of CQC (Care Quality Commission) inspections, housing related support requirements, health and safety assessments and employer/employee related matters.
One of the main things that attracted me to Creative Support is the way the service is service user driven, rather than corporately driven. Service users are fully supported to live their lives as independently as possible and are involved at all levels, including shaping staff training and planning and organising local service user activities. I am pleased to be the Personalisation Champion for Camden and involved in the Equality and Diversity Action Plan initiatives, which means I am at the centre of service user involvement.
I am also passionate about ensuring that staff are given the necessary tools to be able to perform their role with confidence and skill and Creative Support takes staff development seriously. I am now involved in training staff in London and the South East having attended the Train the Trainer course. This is so exciting for me and we also have service users who have been trained to deliver training to staff with the support of other trainers. I am involved in recruiting and interviewing new starters and it is always rewarding to see staff grow after they have been fully inducted.
I have also enjoyed taking an active role in driving the business forward by attending tender meetings with Anna Lunts the Chief Executive; from which we have secured a floating support service in Harrow. It is very interesting to see how the organisation is expanding. Best of all, it is always exciting to be part of a team that puts service users first and also cares about staff development.