Staff profile – Thandi, Area Manager

Thandi, Area Manager South EastI joined Creative Support in July 2007 as a Service Manager. I  was then promoted to the role of Area manager for Bedford, London and the South East in January 2008. 

I graduated from Coventry University with a BSC in Mental Health Studies. In addition to this I hold a Higher National Diploma in Education coupled with some English Legal studies.

I have extensive experience in the health and social care sector having worked in the NHS, special needs schools, private sector and across national charitable organisations. I have  been involved in hands on care, as well as the operational and strategic management of services. With Creative Support I have gained experience of multi project management.

Since joining Creative Support, I have been involved in and committed to the procurement and development of quality services in London and the South East. I have been given the opportunity and experience of managing and monitoring contracts. I continue to work with teams and commissioners across the area in further developing the services and I am proud to announce that Creative Support has successfully set up the South East Regional Office in the Reading Area.

I am glad to be at the heart of an organisation which has total commitment to the improvement of service users’ lives. Since working with Creative Support, I have been involved in and see others show, a total commitment to improving the lives of our service users by focusing on quality outcomes. This has included adding value to service users’ lives by offering person centred care and support, improving the home environment and enhancing their quality of life.

Creative Support gives high priority to staff development, using its own resources and also working in partnership with other training consortium across the country. We have invested a lot in training our staff teams in London and the South East. The training has ranged from NVQs to management training programmes for all our senior staff teams. We are really proud to have moved quickly with these initiatives considering that we have only been here since April 2008. It has added value to all our services across London and the South East.

I am proud to be part of an organisation with such diversity. I am dedicated to strengthening the company’s existing diversity and inclusion initiatives among employees and clients and look forward to putting these in place across the South East region.



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